Zdenka | Slovakia | 2008-02-29
Este raz dakujeme za vasu rezervaciu v hotely Waldstein,s pobytom a aj vsetkymi sluzbami sme boli velmi spokojne.Ak by sme potrebovali v buducnosti vase sluzby radi sa na vas znova obratime.
Philip | United Kingdom | 2007-05-05
I would like to tell you our opinion about your hotel. My husband and I stayed at your hotel on 2nd May till the 5th May. On our first day with great surprise we realised that works were conducting at your hotel, something that you did not mentioned when we made the reservation. The worst thing was that our room 103 was next to the works and in our first day we woke up at 7:30 am cause the workers were talking outside our room and they worked with a drilling machine. That was unacceptable, That's why we made a complaint about this and they have change us a room immediately, to a bigger one and a bit further from the works. Your hotel is a very nice one, with great potentials, very romantic but still needs refurbishment in the area we stayed, the bathrooms in the rooms are quite old and the curtains as well must changed to a thicker ones, as the sun turns into the room from the very early morning and it is a bit annoyed. The breakfast was quite well and the service as well. I think that at least you have to inform your clients about the works conducting at your hotel, cause apart from the noise, the environment is not nice. It is full of dust around and it is not nice coming out of your room having the workers instead of a nice environment e.g flowers or something else. Apart from these things which were serious, the stay was ok, but expected to be a better one as in your site the hotel looks much more warm and friendly to customers. Thank you
William | Canada | 2000-07-19
Thank you for your help in booking our stay at the Hotel Waldstein during our recent visit to Prague. We found the hotel clean and conviently located. We enjoyed your city and had a great trip.